SHIPPING POLICY

We ship most packages through USPS and some through FedEx. All orders will receive tracking information upon shipping.

We ship orders weekly. If you need your package to arrive by a certain date, please feel free to contact us and we can do our best to accommodate. Once your product has shipped, you will receive a shipping confirmation.

For International orders, please reach out for a shipping estimate prior to checkout.

RETURN & EXCHANGE POLICY

We trust you'll love your Rabbit Rabbit goods, but we understand that sometimes things just don't work out—we will gladly accept a return of unworn, unused merchandise for a full refund to the original form of payment. 

To initiate your return or exchange:

1. Email us at returns@shoprabbitrabbit.com with your Order Number within 30 days of product delivery (confirmed delivery date via Tracking Number) or within 30 days of in-person purchase.

2. If exchanging your item, please include exchange information in your email.

3. Pack and ship the merchandise back to the address provided in our correspondence. As a small business, we do ask our customers to pay return shipping, but shipping of the new item is on us!

Rabbit Rabbit is not responsible if the returned package is lost or the item is damaged in the mail. We recommend packages be returned via traceable carrier and insured.