Shipping + Return Policy
SHIPPING POLICY
We ship most packages through USPS and some through FedEx. All orders will receive tracking information upon shipping.
We ship packages Monday - Saturday, within 1-3 days of receiving the order. Any order placed over the weekend will typically ship on Monday. Once your product has shipped, it usually takes 2 to 5 business days in the US.
For International orders, please reach out for a shipping estimate prior to checkout.
RETURN POLICY
We trust you'll love your Rabbit Rabbit goods, but we understand that sometimes things just don't work out—we will gladly accept a return of unworn, unused merchandise for a full refund to the original form of payment.
To initiate your return:
1. Email us at returns@shoprabbitrabbit.com with your Order Number within 30 days of product delivery (confirmed delivery date via Tracking Number) or within 30 days of in-person purchase. Customers are responsible for return shipping.
2. Pack and ship the merchandise back to the address provided in our correspondence. Rabbit Rabbit is not responsible if the returned package is lost or the item is damaged in the mail. We recommend packages be returned via traceable carrier and insured.